Contact TikTokBox Support

Get assistance with game mods, live streaming setup, and earning opportunities. Our support team is here to help you succeed.

Home / Contact

Multiple Ways to Reach Us

Choose the contact method that works best for you. Our team typically responds within 24 hours.

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Join Our Guild

Join the guild to live broadcast various games, get 24/7 customer service, one-to-one operation team support, and maximize your earnings with only a 20% service fee.

20% Service Fee Only Join Now

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Zalo

For quick assistance with TikTokBox functionality, add our customer service Zalo account for direct messaging.

0839677031

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WeChat

For questions about TikTokBox operation and setup, add our customer service WeChat account.

z10889972

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QQ

Get support through our QQ customer service account for any TikTokBox-related questions.

812267953

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Email

For detailed inquiries or documentation, email our support team. We respond to all emails within 24 hours.

812267953@qq.com

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Discord

Join our community to exchange ideas about live streaming, games, and get support from fellow streamers.

Join Discord

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YouTube

Watch tutorials, unique challenges, and success stories on our YouTube channel to improve your streaming.

Visit Channel

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TikTok

Frequently Asked Questions

How quickly can I expect a response?

Our team typically responds within 24 hours, with faster response times on Zalo, WeChat, and QQ during business hours.

Is there a fee for customer support?

No, all customer support is free. The 20% service fee only applies to guild members for operational support and enhanced earning opportunities.

What information should I provide when contacting support?

Please include your username, the game you're streaming, and a detailed description of your issue for faster resolution.

Can I get help setting up my first live stream?

Yes! Our team provides one-on-one setup assistance for new streamers, especially guild members.